General Conditions of Sale and Use (GCS/CGU)

1. Purpose

These General Conditions of Sale and Use (GCS/CGU) define the rights and obligations between:

  • The company WorkandVitamine , registered in the Trade Register under number 687167, ICE 003741313000058, whose head office is located at 77 rue Mohamed Smiha 8th floor Casablanca, hereinafter referred to as “the Seller” ,
  • And any natural or legal person making a purchase via the site www.workandvitamine.ma , hereinafter referred to as “the Customer” .

2. Products

  • The products offered for sale are fruit baskets as well as other selected food products.
  • Photographs and descriptions are provided for information purposes only and have no contractual value.

3. Orders

  • Any order placed on the site implies full acceptance of these T&Cs/T&Cs.
  • The Seller reserves the right to cancel or refuse any order in the event of a dispute with a Customer.

4. Price

  • Prices are indicated in Moroccan dirhams (MAD) including all taxes (TTC).
  • Delivery costs may be additional depending on the geographic area.
  • The Seller reserves the right to modify its prices at any time, while guaranteeing the price applied at the time of the order.

5. Payment

  • Payment can be made by Moroccan or international bank card via Payzone ,
  • Payment is due upon ordering.

6. Delivery

  • Deliveries are made to Casablanca, Dar Bouazza and Bouskoura .
  • Delivery times are specified to the Customer when ordering.
  • In the event of absence, a new visit may be scheduled, possibly at the Client's expense.

7. Complaints & Returns

  • Any non-compliant or damaged product must be reported within 24 hours of delivery .
  • Given the perishable nature of the products, returns are not accepted, except in cases of proven non-conformity.

8. Liability

  • The Seller cannot be held responsible for delays or impossibilities of delivery due to force majeure (bad weather, etc.).
  • Use of the site implies acceptance of the risks associated with the Internet (cybersecurity, interruptions, etc.).

9. Data protection

  • The personal data collected is used only within the framework of the commercial relationship (orders, invoicing, delivery).
  • In accordance with Law 09-08 relating to the protection of personal data in Morocco, the Client has the right to access, rectify and delete data.

10. Intellectual Property

  • All content on the site (texts, images, logo, graphic charter) is protected by copyright.
  • Any unauthorized reproduction is prohibited.

11. Applicable law and competent jurisdiction

These T&Cs/T&Cs are governed by Moroccan law.

Any dispute will be submitted to the competent courts of the Seller's registered office.